Terms & Conditions
Last updated: 18/12/25
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These Terms and Conditions ("Terms") govern your use of www.theroyaloakclatford.org (the "Website") operated by Oak & Barrel LTD ("we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms.
1. About Us
Oak & Barrel LTD is a limited company registered in England and Wales.
Registered address: Herbert Lewis Willams & Associates, Leigh Court Business Centre, Pill Road, Bristol, United Kingdom, BS8 3RA
Company number: 16901415
Contact email: admin@theroyaloakclatford.org
2. Use of the Website
You agree to use the Website lawfully and not to:
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Violate any applicable laws or regulations
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Infringe intellectual property rights
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Upload malicious code or attempt to gain unauthorised access
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Use the Website in a way that may cause damage or disruption
3. Intellectual Property
All content on the Website, including text, images, logos, and design, is owned by or licensed to Oak & Barrel LTD and is protected by intellectual property laws. You may not copy, reproduce, or distribute content without prior written permission.
4. Pub Services, Bookings, and Events
As a public house, the Website may allow table reservations, event bookings, food orders, or the purchase of tickets or vouchers.
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All prices are subject to change without notice
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We reserve the right to refuse service or cancel bookings at our discretion
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Bookings may be subject to availability and specific terms
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We may charge cancellation or no-show fees where clearly communicated at the time of booking
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Event details, menus, and opening times are subject to change
5. Limitation of Liability
To the fullest extent permitted by law, Oak & Barrel LTD, as a limited company, shall not be liable for any loss or damage arising from your use of the Website, including indirect or consequential loss.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
6. Alcohol Sales and Age Restrictions
Alcohol is sold in accordance with UK licensing laws. By attending the premises or making bookings via the Website, you confirm that you are aged 18 or over.
We reserve the right to request valid photographic identification and to refuse service where age verification cannot be provided or where intoxication is suspected.
7. Behaviour and Removal from Premises
We are committed to providing a safe, welcoming, and enjoyable environment for all customers and staff. We reserve the right to refuse entry, refuse service, or require any person to leave the premises where their behaviour is considered, in our reasonable opinion, to be:
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Abusive, aggressive, threatening, or discriminatory
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Intoxicated or under the influence of drugs
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Disorderly or disruptive to other customers or staff
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In breach of our house rules or licensing obligations
Failure to comply with requests from staff or management may result in removal from the premises. In such circumstances, no refunds will be given, and repeat incidents may result in a ban from the premises.
8. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for their content or practices and you access them at your own risk.
9. Privacy and Cookies
Your use of the Website is also governed by our Privacy Policy and Cookie Policy.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms, please contact us at: